Shipping policy
Shipping Policy
Last updated: March 2026
At MarysPaws, each item is made especially for you once your order is placed. This allows us to reduce waste while creating high-quality products for animal lovers everywhere.
Below is everything you need to know about our shipping process.
Order Processing
Orders typically take 2–5 business days to be fulfilled before they are shipped.
Because our products are printed on demand, processing times may occasionally be slightly longer during busy periods such as holidays or special promotions.
Once your order ships, you will receive a shipping confirmation email with tracking information.
Estimated Shipping Times
After your order has been fulfilled and shipped, delivery times depend on your location.
United States
3–4 business days
Canada
4–8 business days
United Kingdom
2–5 business days
Europe
6–8 business days
Everywhere Else
10–20 business days
Please note that these are estimated delivery times and may vary depending on postal carriers, customs processing, and your local delivery service.
If you need your order by a specific date, we recommend placing your order at least two weeks in advance.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
If you do not receive tracking information within 7 business days, please contact us and we will be happy to assist.
Incorrect Shipping Addresses
Please make sure your shipping address is entered correctly at checkout.
MarysPaws is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice a mistake after placing your order, contact us as soon as possible so we can attempt to update it before the order ships.
Delays
While we work hard to ensure timely delivery, delays can occasionally occur due to circumstances outside of our control, including:
- Postal carrier delays
- Weather conditions
- Customs processing
- High seasonal demand
We appreciate your patience and will always do our best to help track and resolve any delivery issues.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can help resolve the issue.
Please include:
- Your order number
- Photos of the damaged item or packaging (if applicable)
Contact Us
If you have any questions about your order or shipping, please reach out to us anytime.
Thank you for supporting MarysPaws and helping spread kindness toward animals. 🐾